A customer who is also a consumer within the meaning of Article 22[1] of the Civil Code of 23 April 1964 (Journal of Laws No. 16, item 93, as amended) and who has concluded a remote agreement may withdraw from it without stating reasons by making a relevant statement within 14 days.

For details on how to return the goods, please refer to the shop regulations §7 "Withdrawal from the contract".

Goods of good quality can be returned if they do not bear any signs of use and you must have a document confirming the purchase of this product.

Terms of return

At Supermaty.co.uk you have the possibility to return the goods indefinitely.

We would like to inform you that out of concern for the highest quality of the goods purchased at Supermaty.pl, as of 1 October 2019, sales and possible returns of: ceramic tiles; porcelain stoneware; laminate, wood and vinyl flooring, will be carried out for full packages, according to the stated packaging unit.

Returns, upon presentation of the original proof of purchase (understood as the original fiscal receipt, the original VAT invoice or a duplicate VAT invoice), are subject to:

goods in their original packaging,

without signs of use or contamination,

complete, suitable for resale,

in the case of tiles and panels, only complete packages may be returned.

The following goods cannot be returned: 

discounted goods - sale,

mats with logos

articles with an expired expiry date,

goods cut from the metre,

goods on individual order,


Goods can be returned by courier service to our address

return address and the office of the shop supermaty.pl :

Supermats mats

street: 1 Maja 93

25-614 Kielce


Call us 8 am - 4 pm Mon-Fri:

41 202 07 27

Email us:


Account no. mbank: 34114020040000390281180485

Company registration details:

Meblodex Bis Piotr Kwiatkowski

27 Działkowa Street 25-626 Kielce

Nip:9591336445 Regon:292683225


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